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App Support: Home Support

We're sorry if you're experiencing an issue using the app. Please select from the options below and we'll help you get sorted as quickly as we can.

I want to check if I have an active subscription
on my iPhone/iPad
or Android/tablet

I would like to cancel my subscription or account

I would like to
request a refund

I am having an issue logging into the app with my account

I have a question about casting to my TV,
downloading videos or something else

I can log into the app but I am having an issue playing videos or accessing content

Support Request
I would like help with an issue or problem I'm having with my app
or I would like to give some feedback

Have a different question?
Please see our Frequently Asked Questions
See more FAQs