Come build the future of malleable software.
We are a small, fast-moving team helping creators run their entire subscription app on VidApp. We are hiring for two newly created, full-time roles, both New Zealand based and remote friendly.
Platform Support Engineer
A support-side technical role, upgraded for the AI era. Think of the classic Level 3 specialist, the technical escalation layer who reads logs, debugs integrations, and translates between support and engineering. The difference: with AI, you can often build the fix yourself rather than hand it off.
- Take the escalation load off engineering by investigating, reproducing, and drafting fixes for review
- Ship small fixes and integration work with engineering review
- Go deep on the core platform: Stripe billing, VOD, live streaming, email and CRM integrations, the App Builder
- Already hands-on with AI tools like Claude, a systematic debugger, and a strong written communicator
Client Product Manager
Own the end-to-end delivery of custom client features. We have largely solved how to build quickly and safely, but shipping well takes more than code: prioritisation, discovery, design, testing, rollout, and measurement. This role owns that lifecycle and lifts execution across the board.
- Take delivery load off the founding team while staying close at the key-account level
- Handle early research and hand off to design, so we are not designing every custom feature from scratch
- Make sure we build what clients actually want, and tighten communication throughout
- Strong, organised communicator with product enthusiasm and a feel for VidApp's MFF architecture
Not seeing the right fit but think you would be great here? Get in touch at careers@vidapp.com.
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